Ferm Living
Ferm Living Clean Cushion Wool Bouche Sugar Kelp
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With its simple, clean shape and straightforward expression, the Clean Cushion is an elegant addition to your lounge setup. Made from a selection of the same textiles as our sofas and lounge chairs, you can choose to match or contrast the Clean cushion with your piece from our Made to Order furniture collection.
Specifications
- Item no.: 1104265023
- Color: Offwhite
- Size: W: 60 x H: 40 cm
- Weight: 1.2 kg
- Material: Fabric: Wool Bouclé. 61% wool, 32% cotton, 7% nylon. Feather and down filling
- Info: Fits Made to Order furniture collection
- Care instructions: Dry clean only
Refund Policy
Cancellations
You can request to cancel your order through our support team (hello@thedeansessentials.com) within one hour of the order being placed. Any request received after that we will attempt to change but regret in most cases order packing and dispatch will already have taken place.
Product Defect
Receipt within 3 days;
A certified product quality problem;
Only exchange of the same/similar product at the same or lower price is available;
Additional payment is required if you would like to exchange for a more expensive product;
If the product is a discontinued item, we will offer you a refund of the purchased amount;
Damage caused by personal accident are not applicable;
Return service is not applicable If you have ordered the wrong product.
If the returned product does not meet the requirement for exchange or return after checking, you will be asked to collect it at our assigned collection point or be responsible for the return postage if delivery is preferred.
In case of any dispute, the decision of The Dean’s Essentials shall be final.
FAQs
When can i receive my orders?
The usual delivery lead time is 7-14 business days, it does not refer to pre-order item.
Can i request to cancel my order?
You can request to cancel your order through our support team (hello@thedeansessentials.com) within 1 hour of the order being placed.
what payment do we accept?
We accept different payment methods, including: VISA, MASTER, American Express Card, Apple Pay, Google pay, Shop Pay and UnionPay.
Any complimentary delivery service?
Enjoy complimentary delivery service for orders above HKD1,000. This service only available in Hong Kong.
What If i’d like to return any product purchased?
The return period is 3 days from the date of delivery.Please show us your receipt for this service.
We accept certified products which has quality problem for return. Damage caused by personal accident are not applicable.
