EAtoCO
EAtoCO Nulu Butter Knife
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- A butter knife that turns hard butter into easily-spreadable thread-like strands. The small holes in the diagonal blade cut through even the hardest butter and turn it into soft, thread-like strands, ready to be spread. Shaped to work well with a butter dish. The serrated edge can also be used to scrape burned parts off your toast..
- Made in Japan
- Size: W15 × D150 × H36mm
- Material: Stainless steel
Refund Policy
Cancellations
You can request to cancel your order through our support team (hello@thedeansessentials.com) within one hour of the order being placed. Any request received after that we will attempt to change but regret in most cases order packing and dispatch will already have taken place.
Product Defect
Receipt within 3 days;
A certified product quality problem;
Only exchange of the same/similar product at the same or lower price is available;
Additional payment is required if you would like to exchange for a more expensive product;
If the product is a discontinued item, we will offer you a refund of the purchased amount;
Damage caused by personal accident are not applicable;
Return service is not applicable If you have ordered the wrong product.
If the returned product does not meet the requirement for exchange or return after checking, you will be asked to collect it at our assigned collection point or be responsible for the return postage if delivery is preferred.
In case of any dispute, the decision of The Dean’s Essentials shall be final.
FAQs
When can i receive my orders?
The usual delivery lead time is 7-14 business days, it does not refer to pre-order item.
Can i request to cancel my order?
You can request to cancel your order through our support team (hello@thedeansessentials.com) within 1 hour of the order being placed.
what payment do we accept?
We accept different payment methods, including: VISA, MASTER, American Express Card, Apple Pay, Google pay, Shop Pay and UnionPay.
Any complimentary delivery service?
Enjoy complimentary delivery service for orders above HKD1,000. This service only available in Hong Kong.
What If i’d like to return any product purchased?
The return period is 3 days from the date of delivery.Please show us your receipt for this service.
We accept certified products which has quality problem for return. Damage caused by personal accident are not applicable.
