HAY
HAY PC Portable Lamp Soft Black
- PC portable lamp soft black by Pierre Charpin for HAY is a refined and portable freestanding lamp for indoor and outdoor use. Constructed in robust plastic and featuring a matte scratch- and water- resistant finish, its battery-powered design gives the freedom and flexibility to move it anywhere. This lamp is ideal for domestic environments, as well as at cafes, restaurants and other public areas
Specifications
- Bulb: Integrated LED
- Color name: Soft Black
- Depth: 14
- Designer: Pierre Charpin
- Dimmable: Yes
- Height: 22
- IP number: 44
- Light Source: LED G4
- Material: ABS, Polypropylene
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Width: 14
CARE & MAINTENANCE
- Before use, refer to the provided manual. Our manuals contain the necessary instructions to assemble the lamp. Incorrect assembly may risk damaging the circuit and reducing the lamp's lifespan.
- For lamps made of cotton, wool, or nylon, avoid using wet or damp cloths for cleaning and maintenance. Instead, use a dry, lint-free cloth or duster to remove dirt.
- For lamps made of aluminum, steel, ABS, polypropylene, polycarbonate, or acrylic, avoid using alcohol or other solvents for cleaning and avoid using abrasive or rough sponges. The product can be cleaned with a soft damp cloth and mild cleaning detergent, or a dry microfiber cloth.
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Ensure that the power supply is OFF before cleaning the product.
Refund Policy
Cancellations
You can request to cancel your order through our support team (hello@thedeansessentials.com) within one hour of the order being placed. Any request received after that we will attempt to change but regret in most cases order packing and dispatch will already have taken place.
Product Defect
Receipt within 3 days;
A certified product quality problem;
Only exchange of the same/similar product at the same or lower price is available;
Additional payment is required if you would like to exchange for a more expensive product;
If the product is a discontinued item, we will offer you a refund of the purchased amount;
Damage caused by personal accident are not applicable;
Return service is not applicable If you have ordered the wrong product.
If the returned product does not meet the requirement for exchange or return after checking, you will be asked to collect it at our assigned collection point or be responsible for the return postage if delivery is preferred.
In case of any dispute, the decision of The Dean’s Essentials shall be final.
FAQs
When can i receive my orders?
The usual delivery lead time is 7-14 business days, it does not refer to pre-order item.
Can i request to cancel my order?
You can request to cancel your order through our support team (hello@thedeansessentials.com) within 1 hour of the order being placed.
what payment do we accept?
We accept different payment methods, including: VISA, MASTER, American Express Card, Apple Pay, Google pay, Shop Pay and UnionPay.
Any complimentary delivery service?
Enjoy complimentary delivery service for orders above HKD1,000. This service only available in Hong Kong.
What If i’d like to return any product purchased?
The return period is 3 days from the date of delivery.Please show us your receipt for this service.
We accept certified products which has quality problem for return. Damage caused by personal accident are not applicable.
