HAY
HAY Ram Cushion Purple
- Designed by Serbian designer Ana Kras for HAY, the Ram Cushion purple is a simple yet vibrant cushion with a striking two-toned design. The name "Ram" is derived from the Serbian word for frame, describing the eye-catching colour block on the cushion. Crafted from organic cotton, the cushion is filled with feathers and polyester for comfort and softness while maintaining its shape. Choose from the four distinct designs to add a modern and lively touch to your seating area. In addition to cushions, the Ram collection also includes napkins and placemats.
Specifications
- Color name: Purple
- Designer: Ana Kras
- Height: 48
- Material: 100% Organic cotton, feather, polyester pellets
- Width: 60
CARE & MAINTENANCE
- Use a steamer to remove any wrinkles in the fabric.
- Immediately blot spilled liquids with an absorbent cloth.
- Wash bedding regularly and pay attention to the washing instructions.
- Avoid using concentrated cleaning agents, bleach, ammonia, optical brighteners, or soap intended for hard surfaces.
- For wool fabrics, use lukewarm water and a soft cloth to remove stains, avoid vigorous rubbing.
- For velour fabrics, use a slightly damp cloth in the direction of the nap to restore colour, avoid excessive water use.
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Use an appropriate leather cleaning product to remove stains from leather.
Refund Policy
Cancellations
You can request to cancel your order through our support team (hello@thedeansessentials.com) within one hour of the order being placed. Any request received after that we will attempt to change but regret in most cases order packing and dispatch will already have taken place.
Product Defect
Receipt within 3 days;
A certified product quality problem;
Only exchange of the same/similar product at the same or lower price is available;
Additional payment is required if you would like to exchange for a more expensive product;
If the product is a discontinued item, we will offer you a refund of the purchased amount;
Damage caused by personal accident are not applicable;
Return service is not applicable If you have ordered the wrong product.
If the returned product does not meet the requirement for exchange or return after checking, you will be asked to collect it at our assigned collection point or be responsible for the return postage if delivery is preferred.
In case of any dispute, the decision of The Dean’s Essentials shall be final.
FAQs
When can i receive my orders?
The usual delivery lead time is 7-14 business days, it does not refer to pre-order item.
Can i request to cancel my order?
You can request to cancel your order through our support team (hello@thedeansessentials.com) within 1 hour of the order being placed.
what payment do we accept?
We accept different payment methods, including: VISA, MASTER, American Express Card, Apple Pay, Google pay, Shop Pay and UnionPay.
Any complimentary delivery service?
Enjoy complimentary delivery service for orders above HKD1,000. This service only available in Hong Kong.
What If i’d like to return any product purchased?
The return period is 3 days from the date of delivery.Please show us your receipt for this service.
We accept certified products which has quality problem for return. Damage caused by personal accident are not applicable.
